There are three types of claims: claims of fact, claims of value, and claims of policy. Each type of claim focuses on a different aspect of a topic. To best participate in an argument, it is beneficial to understand the type of claim that is being argued.
A Claim of Fact asserts that something quantifiable has existed, does exist, or will exist. The center of controversy in a factual claim is over the reasonableness of the fact in question. In other words, a claim of fact debates whether the statement of the Claim is correct or incorrect, valid or invalid, true or false. In making such implications, we reason from something that is known to something that is unknown. Claims of fact also focus on cause-to-effect relationships. The goal in arguing for a claim of fact is to gain audience acceptance that something that is currently not accepted as fact or that something that is currently considered a fact, should no longer be considered as such. The goal in arguing against a claim of fact is to get your audience to deny acceptance of some proposed new fact, or to defend the status quo that something that is a fact should remain so. Claims of fact may be assertions about the past, present, or future. Past claims of fact tend to deal with the assigning of motive or responsibility for historical actions. Examples are: "General Custer was responsible for the massacre at the Battle of the Little Big Horn," or, "Democrat policies caused the rise of terrorism." Present claims of fact tend to deal with events of current importance. Examples are: "There is a God," "Divorce is causing increased juvenile crime," "Video games lead to the increase of violence among teens," or “Climate change is exacerbated by people.” Future claims of fact deal with making predictions about the nature of future events; such as: "Tuition at community colleges will be increased next year," "Oil prices will continue to rise" or, "The Tesla Model 3 will become the best-selling sedan in the United States." Claims of fact are quantifiable. That is, establishing the correctness of factual claims depends heavily on empirical verification. Such verification, or evidence, usually consists of using some combination of sensory data (sight, smell, touch, sound, and taste). We will be examining how we find quality evidence to support our arguments in another chapter.
A Claim of Value asserts qualitative judgments along a good-to-bad continuum relating to persons, events, and things in one’s environment. If you construct a position claiming that something is good or bad or one thing is better than another, you’ve made a claim of value. Examples of claims of value are: "The Wizard of Oz is the greatest movie of all time," "Snowboarding is the greatest way to spend a vacation," or, "Indian food is the best food of all." The center of argument in a value claim is over the criteria used in making the judgment. Value claims call into question a standard of comparison: bad as compared to what, good as compared to what, superior as compared to what? All judgments we make are opinions that compare two or more items and assert that one of the items is, by comparison, the better one. For instance, "Coke is better than Pepsi," "Natural gas is our best energy source," and, "George Washington is the greatest President of all time." How do you define words like “better,” “best,” and “greatest”? And more importantly, do you and the person you are arguing with, define them identically. If not, that difference has to be resolved first with agreed upon definitions of these key terms. Then you can begin your argument. In our everyday decisions, we make many kinds of value judgments. Our own experiences reveal how difficult it often is to empirically quantify these judgments. Your parents ask you not to associate with a certain person because he or she is a “bad influence.” You go to a certain college to get a “good” education. You buy a certain car because it is “better” than other similar cars. What is a “bad” influence, a “good” education, a “better” car? These words have no universality or common understanding. This puts you in the position of having to define how value judgments are made in a particular situation, to argue for that definition, and to assess how well the person/thing being judged meets that definition. For example, with the claim “Abraham Lincoln is the greatest President ever,” the advocate would have to prove either, or both that Lincoln meets the criteria for a great President, which involves arguing for the criteria as well as judging his play against that criteria AND that he meets the criteria better than any other President, which involves comparing and contrasting his presidency to other Presidents. A person’s values are often called into play when a person is arguing morality. Since value claims cannot be empirically supported, our arguments with others tend to be qualitative and without much factual support. One significant problem in social argumentation is that we tend to view claims of value as claims of fact, and thus we shift the focus of argument from good and bad to true or false. Value claims are the hardest on which to reach consensus because of the lack of objective criteria. A major problem we often face is that we frequently argue Claims of Value as if they are Claims of Fact. Look at the following claims. Law and Order is the best program on television. Barack Obama was a great President. Abortion is morally wrong. The Lakers are better than the Celtics. All of these claims are claims of value. We tend, however, to often debate them as if they were claims of fact, or "true or false" statements. Instead of getting others to accept our position as having the same validity as theirs does, successful conflict resolution demands that one of us abandon our "false" position and accept the other's "true" position. We do this without the universal criteria necessary for such "truthfulness" to be argued. We expect that others will accept our value judgments as "true," without the empirical data necessary to prove such judgments. This is why social argumentation breaks down into quarreling and bickering, and why we have such a difficult time getting along with others who see the world differently than we do. Because most values are personal, and because the process of argumentation calls for one side or the other to abandon a value, constructive conflict resolution is hard to achieve when debating value claims.
This page titled 4.4: Types of Claims is shared under a CC BY-NC 4.0 license and was authored, remixed, and/or curated by Jim Marteney (ASCCC Open Educational Resources Initiative (OERI)) .