Audi 24-Hour Roadside Assistance

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All new Audi passenger vehicles sold in the U.S. and Puerto Rico qualify for coverage four years from the date of delivery, or from the Audi New Vehicle Limited Warranty start date, whichever occurs first.

A man opening the door of an Audi A5 Coupe.

An Audi technician welding a vehicle.

Collision protocol In the event of a collision, Audi 24-Hour Roadside Assistance includes towing to the nearest Audi Authorized Collision Repair Facility * or ASF® Repair Facility. Learn more about collision

 An Audi employee using a computer.

  1. Your Vehicle Identification Number (VIN), located on your registration documents or in other locations within your vehicle (see below):
    › Driver’s side dash panel
    › State Registration Card
    › Insurance Card
    › Your Audi MMI® system: Car Function > Car Systems > Service (if equipped)
  2. Year, model, color and license plate number of the vehicle.
  3. The phone number from which you are calling, or a phone number where you can be reached.
  4. Exact location of your vehicle (street address and nearest intersection).
  5. Type of service required, or a brief description of the problem.

In the unlikely event that Audi Roadside Assistance is unable to provide assistance in the geographical area where your vehicle is disabled, please follow the instructions outlined in “Arranging Your Own Assistance.”

An Audi technician servicing a vehicle.

Core Audi Models Learn more about Roadside Assistance coverage for core Audi models. * Learn more

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Audi A8 & R8 Learn more about Roadside Assistance coverage for Audi A8 and R8 models. Learn more

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Electric Vehicles Learn more about Roadside Assistance coverage for
electric vehicles. Learn more

Customer support

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Audi of America takes efforts to ensure the accuracy of information on the general vehicle information pages. Models are shown for illustration purposes only and may include features that are not available on the US model. As errors may occur or availability may change, please see dealer for complete details and current model specifications.